General manager mailbox

Please be sure to leave your real contact information,so that we can communicate with you in time

Complaint mailbox

Please be sure to leave your real contact information,so that we can communicate with you in time
*
*
*
*

British Airways launches complimentary one-way upgrade to First

Release time:2015/05/04 Views:3314
British Airways today announced free, one-way upgrade to First class for Chinese customers who book Club World business class tickets before June 4, 2015. This special offer is available to customers who book return flights in the airline’s Club World business class. The return fares to 21 destinations in the UK or 40 European countries start from CNY 26,000 from Shanghai and CNY 26,800 from Beijing. This limited-time offer is valid for travel from May 11, 2015 to September 30, 2015. The upgrade will be immediately confirmed once customers have made their bookings. “This premium upgrade offer is a gesture of our appreciation to loyal customers travelling with British Airways. The luxury of our renowned First class cabin is an exceptional experience from the moment you step onboard until the moment you leave the airport at your chosen destination,” said Richard Tams, British Airways’ executive vice president, China. Each individual suite in the First class cabin features a 6’6” bed, a personal wardrobe and a 15” in-flight entertainment screen. Taking inspiration from the private jet industry, each First customer will have their own special electronic blinds, to enhance their ownership of the space and control the amount of light flooding their suite. Customers can dine from an a la carte menu, including a selection of wines and champagne to accompany the meal. All premium passengers arriving at British Airways’ award-winning home at London Heathrow, Terminal 5, can enjoy the facilities at the Arrivals lounge, which includes use of showers, breakfast, complimentary Elemis spa treatments and champagne at the exclusive Galleries Club lounges. The upgrade offers are limited and customers are urged to book early by visiting ba.com, contacting British Airways on 400 881 0207 or speaking to their travel agents. Notes to editors First British Airways has invested more than CNY 1 billion in its new First class – the result of years of research, design and development – is the latest example of British Airways’ pioneering legacy. The key features of new First include: A la carte dining and the finest wines and champagnes onboard. A spacious seat that is 60 per cent wider at shoulders and can convert to a 6’6” bed. A Turndown Service is offered by cabin crew who will lay out a 200-thread count Egyptian cotton mattress accompanied by a 400-thread count duvet and pillow. Personal wardrobe with storage pockets. Personal windows with electronic blinds. A 15” in-flight entertainment screen. USB port, RCA jack and noise-cancelling headsets. Fully integrated ambient and mood lighting. Amenity kit by Aromatherapy Associates. Club World Club World is ideal for travellers who wish to sleep, work or simply relax in a comfortable environment that is equipped with the following features: The industry’s first flat-bed that also features a six-foot-six “Z” bed position, supporting the knees and back in a seated recline; A revolutionary, electronically operated privacy screen; In-flight audio and video on demand entertainment system A dedicated storage space within each seat area for passengers to store their laptops, handbags and shoes; Club Kitchen that offers customers access to a greater range of snacks providing more control and flexibility over their in-flight dining experience. Amenity kit by Elemis. More information on British Airways’ premium cabins is available at ba.com or on request. Terms and conditions Offer must be booked by June 4, 2015 and is available for outbound travel from Beijing or Shanghai between May 11, 2015 and September 30, 2015. Limited seats available. Tickets must be issued in China. All flights have a maximum stay of 12 months. Certain Club World fare types will not be eligible for this offer. UK destinations: London, Aberdeen, Benbecula, Belfast, Barra, Campbeltown, Edinburgh, Glasgow, Islay, Inverness, Isle of Man, Jersey, Kirkwall, Leeds Bradford, Manchester, Newcastle, Newquay, Shetland Islands, Stornoway, Tiree, Wick. European Destinations A: Albania, Algeria, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Hungary, Luxembourg, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Ireland (Dublin) European Destinations B: Azerbaijan, Bosnia-Herzegovina, Bulgaria, Cyprus, Estonia, Greece, Latvia, Lithuania, Macedonia, Malta, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Turkey, Ukraine, Ireland (Shannon and Cork). Fares do not include taxes and other surcharges. Travel to UK destinations from London will be in UK Domestic. Travel to European destinations from London will be in Club Europe. Date changes permitted at CNY1200, except for the outbound journey. A fare difference and change fee can be paid to make date changes on the outbound journey. Offer cannot be combined with any other promotions or discounts. The above offers are subject to change without prior notice. Other terms and conditions apply. About British Airways British Airways’ route network currently serves more than 179 destinations in 75 countries. The airline has been flying to mainland China for over 30 years and currently offers daily flights from Beijing and Shanghai to London, and five flights a week in summer schedule as well as three flights a week in winter schedule from Chengdu to London. Now travellers can also book flights on ba.com to travel to the UK and Europe from Chongqing, Changsha, Fuzhou, Hangzhou, Ningbo, Nanjing, Sanya, Wuhan, Guangzhou and Xiamen via Beijing, Shanghai or Chengdu on Air China, China Eastern Airlines or Hainan Airlines or via Hong Kong on Cathay Pacific or Dragonair. British Airways is investing £5 billion in new aircraft, smarter cabins, elegant lounges and new technologies to make life more comfortable in the air and on the ground. The airline operates from the state-of-the-art Terminal 5 at London Heathrow, which is exclusive to British Airways’ and Iberia Airlines’ customers and is capable of handling 31.6 million customers a year. In 2015, Terminal 5 was named by Skytrax as the World’s Best Airport Terminal for the fourth year running. London Heathrow Airport also won the Best Airport Shopping award for the sixth time. In October 2014, British Airways was awarded the Best Airline, Best Short-Haul Airline and Best Frequent Flyer Programme by Business Traveller for the second consecutive year. The oneworld alliance, of which British Airways was a founding airline, came first in the Best Alliance category. In March 2015, British Airways was also named the top Business and Consumer Superbrand at the Superbrands 2015 Awards, becoming the first travel brand to win both prestigious titles. For further information, please visit ba.com. British Airways press office contacts Paradigm Communications Beijing Office               Shanghai Office T: (010) 8580 0783            T: (021) 6360 5511 Cherry Zhang               Seara Zhong E: cherryzhang@paradigm.com.hk      E: searazhong@paradigm.com.hk Zora Zhao                 Shaley Han E: zorazhao@paradigm.com.hk       E: shaleyhan@paradigm.com.hk